1. Information We Collect
For your broadband connection, we collect specific details to meet government KYC (Know Your Customer) norms:
- Full Name & Contact Details
- Installation Address
- Government ID Proofs
- Network Usage Logs
2. Usage of Data
We use your data strictly for billing, customer support, and legal compliance. We **do not sell** your personal information or browsing history to third-party marketing agencies.
3. Data Retention
As per the Department of Telecommunications (DoT) guidelines, we are required to maintain user logs for a specific period. These logs are encrypted and only accessible by authorized law enforcement agencies when required.
4. Security Measures
We employ high-level SSL encryption and firewall protection to safeguard your account dashboard and payment transactions.